Glossary

Action item
One specific thing a business needs to fix. Each item has a pillar, a priority, and a way to complete it.

Assessment
The industry questionnaire a business completes when it joins. Once approved, it produces the business's score and action items.

Band
The plain-language label a platform gives to a score range.

Capital match
A loan program a business qualifies for because every required action item on it is complete.

Change request
A request a lender makes during review, either pointed at a specific action item or written as free text.

Cyphr score
How ready a business is to apply for financing. Also called the Readiness Score. It is not a general business health score.

Deal
An application to one lender program, moving through the lender's review.

Field update
A correction to one answer that caused an action item. It's not a full resubmission.

Lender program
One financing product, with its own requirements, amount range, rate, and term.

Packet
The terms a business shares to apply: amount, term, and use of funds.

Pillar
The category of an action item: financial, operational, or compliance.

Platform
The organization that runs your Cyphr AI site. Every business, lender, and provider belongs to one platform.

Provider
An approved accountant, consultant, or advisor on a platform.

Required and optional
A required item must be complete to qualify for something, such as a loan program. An optional item is coaching.

Scenario
A benchmark for a specific opportunity a business chooses to pursue, such as a contract, grant, or event. It's not a loan program.

Submission
One completed form. It moves from draft, to submitted, to approved or declined.

Verification
A check that a business is real and on public record.