Signing in and your platform's web address
Why the web address you use matters, and how to sign up and sign in.
Each platform on Cyphr AI has its own web address, usually in the form your-platform.cyphrai.com. That address connects your account to the right platform.
Sign-up and sign-in addresses
Add these endings to your platform's address:
| To do this | Go to |
|---|---|
| Create a business account | /sign-up |
| Create a lender account | /sign-up/lender |
| Create a provider account | /sign-up/provider |
| Sign in to any existing account | /sign-in |
For example, if your platform's address is example.cyphrai.com, business owners sign up at example.cyphrai.com/sign-up.
Always use the link your platform gave you
The web address decides which platform your account joins. If you use a link for a different platform, your account may attach to the wrong one, or sign-up may not work.
If you don't have a link, ask the organization that invited you to Cyphr AI. Don't search for a sign-up page and create an account on your own.
Trouble signing in?
- Check that you are on your platform's address, not a different one.
- Use the same email address you signed up with.
- If you still can't get in, contact your platform's team, or submit a support ticket.
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