Change requests and the deal thread

Ask a business for something without declining, and keep the conversation in one place.

Last updated November 7, 2026

A change request asks the business for something without declining. It pauses the deal and tells the business exactly what to do.

Two kinds

KindHow it worksHow it resolves
TargetedPoints to one action item and reopens it for the business. The previous answer is kept so you can compare.Resolves automatically when the business completes the item again
WrittenA free-text request, such as "We can do $200,000. Please adjust and resubmit."You mark it resolved once the business responds

You can raise as many as you need. When the last open request resolves, the deal returns to In review and a note is added to the thread.

Requirements that Cyphr AI verifies from data can't be targeted, because the business can't answer them directly. Use a written request instead.

The deal thread

Every deal has one thread shared by you and the business. It contains:

  • Messages between you and the business
  • Change requests, pinned with their current status
  • System notes that Cyphr AI adds when something happens, such as a shared packet, an edited term, or a return to review

New activity marks the deal as unread for the other side. Opening the deal clears your marker.

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